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Frequently Asked Questions

How do I know the money goes where it’s needed?

Fund Fido was created by a veterinarian to close potential transparency issues with some donation models. Campaigns are created by or approved by veterinarians providing care to sick and injured pets. Only 501c3 shelters and rescues and individuals that have already applied for other forms of credit are able to set up a fundraiser on Fund Fido. This two-part process ensures this platform is stable, secure, and reliable.

How are campaigns funded?

Individuals donate online through Fund Fido to campaigns that have been either set up by a licensed veterinarian, or with the assistance of a licensed veterinarian. Campaigns are rounded up to the nearest $100-dollar amount.

How are vet offices paid?

Once a campaign is funded, the veterinarian will change the campaign to from Funded to Complete. A payment transfer is then initiated from the Fund Fido account to the vet bank account (minus the platform and payment processing fees of 2.9% plus $0.30). Payouts will be completed in 48 hours.

Is my donation tax-deductible?

Donations made through Fund Fido are considered personal gifts and may not be considered tax deductible. It is best to check with a tax professional. Please note Fun Fido will not send tax receipts. If you donate to a campaign associated with a 501c3 organization, it is the responsibility of that organization to provide tax receipts.

Are there fees associated with starting a campaign?

If a campaign expires then any funds already donated to the campaign is instead credited to the donor’s account. No refunds are given—instead credits are issued for the donated amount. Donors can then put those credits toward helping another pet in need.

What if I haven’t visited a veterinarian?

The way Fund Fido works is that a vet must approve and setup a fund-raising campaign for your animal's specific medical procedure.

If your pet is having an emergency, we would recommend you go to an emergency/urgent pet clinic since Fund Fido is not a replacement for vet care. You will need to have applied and been denied from both Care Credit and Scratchpay before you are eligible to start a campaign with Fund Fido.

To move forward with Fund Fido:

• You can reach back out to a vet and request them to sign up for a Fund Fido "Vet" account here: https://fundfido.com/vet-sign-up/. Once they have signed up, they will give you their Fund Fido Vet ID.

• You will then register for a Fund Fido "Pet Owner" account here, https://fundfido.com/pet-owner-sign-up/, using the Fund Fido Vet ID your vet gave you. This will associate you with your vet. You'll add your pet to the Fund Fido system.

• Then you’ll create a campaign for your animal's specific medical procedure. Your vet is automatically notified via email that the campaign has been created for them to add the additional details and activate the campaign.

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